One of the main reasons IT projects fail is that users do not participate in the system development process to the extent that they should. One reason, although by no means the only one, is the lack of participation in the project by those who will use the system when it is finished.
- Unrealistic Expectations:
- Technology Illiteracy:
- Communication:
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After identifying the problem faced by the villagers, the foreign aid workers should do some survey or questionnaire on what they wanted for improvement and is the pipe the best suited solution for them and will they accept it for it will not disrupt their daily routines.
Due to the insufficient knowledge in rural villagers, videos or some simple details and explanation on the advantage of this system may bring should be demonstrated to the villagers so that they can learn to adapt and accept taps, because it can help to improve their live.
Communication is another problem as based on this story, there is nobody from the home country to help the foreign aid workers to communicate with them. With language and style as a barrier, they might face difficulties to deliver the good message to them.
After the implementation of the system, there is nobody to educate them how to operate the pipes. Due to their lack of knowledge and exposure in technology, it will hinder them from utilizing it to its full potential.
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